3PL Support

. Why 3PLs Choose Fix Logistix - The Elevator Pitch: ✔ We’re operators, not theorists - we bring real warehouse experience to every engagement. ✔ We move fast - Quick clarity. Quick wins. Quick stabilization. ✔ We focus on fundamentals - Profitable 3PLs run on processes, people, pricing, and discipline. Not magic! ✔ We stay involved - we help implement, coach, troubleshoot, and make sure results stick. ✔ We bring structure to chaos. We simplify complex problems and give leadership a plan they can actually execute. We help implement improvements and stay engaged until the operation is stable, predictable, and profitable again. Get the full story below. .

Business review and turn around management for 3PLs

Operating a 3PL is not easy

Running a 3PL is not for the faint of heart. Margins are thin, labor is unpredictable, customers expect more every year, and every mistake shows up instantly in your P&L. Most 3PL leaders know when things aren’t right long before the numbers reveal it but finding the root cause while managing the day-to-day chaos is nearly impossible.

You’re not alone.

In the U.S., about one-third of 3PL warehouses operate at little or no profit, even under normal market conditions.

Common Challenges

The problems are rarely about effort or commitment. They’re structural:

Pricing hasn’t kept up with rising labor costs
Customers ask for more each year without paying for it
Productivity slips, but the floor is too busy to fix it
Supervisors are stretched thin and constantly troubleshooting
The WMS was never set up properly and now everyone works around it
Layouts, workflows, and KPIs haven’t adapted to today’s volume
Leadership teams have too much on their plate and not enough clarity

These issues don’t explode overnight. They creep in slowly. Until suddenly, the business feels harder, noisier, more exhausting… and less profitable.

Calling in fix logistix

We’re Operators First, Consultants Second

Fix Logistix was built by people who’ve actually run logistics operations. We did not just study them.
We’ve driven forklifts. We’ve run receiving. We’ve fixed broken inventories. We’ve priced accounts. We’ve implemented WMS systems. We’ve sat in GM and VP seats and felt the pressure of customer escalations and month-end closes.

We know exactly what it’s like to run a warehouse when:

20 people call in sick
a container shows up unannounced
the customer adds a “small project” that takes two weeks
your pick rates collapse because layout is wrong
inventory is off and nobody knows why
supervisors are burned out
the building feels too small even when 30% of the racks are empty
the customer threatens to leave but also won’t pay any more

We’ve lived it and we know how to fix it.

That’s why our approach works:

We see problems the same way your operators do, but we solve them with the structure your leadership team needs.

what we do for 3PLs

Our Business Review and Turnaround work gives you clarity, control, and a practical path back to strong, stable operations. We focus on the fundamentals that actually move a 3PL’s performance and profitability.

1. Benchmarking & Performance Truth

You can’t fix what you can’t see. We dig into your productivity, cost structure, pricing, service levels, labor model, and operational KPIs and compare them to real-world benchmarks from across the industry. We identify exactly where money is leaking and what’s holding the operation back.

2. Pricing, Customer Mix & Sales Discipline

Most 3PL problems start before the first pallet arrives. We rebuild pricing models, tighten scoping, clean up change-control, strengthen sales discovery, and help you reset accounts through our Raise or Replace framework. You stop losing money on bad-fit customers and start turning revenue into margin again.

3. Labor Management & Productivity Improvement

Labor is your biggest cost ... and your biggest opportunity. We assess how the floor really runs:

picking
packing
receiving
replenishment
dock behaviors
supervision
shift structure

Then we install the right standards, KPIs, coaching routines, and communication rhythms to bring consistency and control back to the floor.

4. Process & Layout Redesign

Most warehouses don’t need more space. They need better flow. We streamline processes, remove bottlenecks, improve layout, reduce touches, strengthen replenishment, and put structure around how work moves through the building. Less chaos. More throughput. Fewer surprises.

5. Technology That Actually Works

We (usually) don’t tell you to buy a new WMS. We help you get the most out of the one you already have. We fix configurations, simplify workflows, replace spreadsheets with lightweight tools, and eliminate manual workarounds that slow the operation down.

6. Freight & Transportation Cost Control

Parcel and LTL costs can quietly destroy your margin. We review carrier contracts, audit practices, rate cards, consolidation options, dock processes, and cost-to-serve and bring transparency and control back into your outbound spend.

7. Contracts, Pricing Policies & Risk Management

We help you enforce:

annual rate increases
surcharges
change-control
scope management
contract protections

And we tighten your terms so you stop absorbing risk that should have been charged or declined.

8. Leadership, Roles & Team Structure

A 3PL lives and dies by its supervisors and leads. We assess leadership strength, role fit, communication habits, hiring gaps, coaching needs, and team structure to rebuild confidence and execution on the floor.

How We Work

A Practical, Operator-Led Approach

Every 3PL is different. But the way we stabilize and improve an operation follows a clear, proven structure.

Phase 1 — Alignment Session(s)

We start with a joint workshop to:

understand goals
clarify ambitions
outline issues
define scope and expectations

This ensures everyone is aligned before we begin.

Phase 2 — Discovery & Quick Scan

We conduct a structured, hands-on review of operations, processes, systems, costs, customer mix, pricing models, and leadership practices and deliver a clear, prioritized, actionable improvement plan with quick wins, mid-term actions, and strategic options.

After reviewing the plan, clients may choose to:

Engage Fix Logistix to execute the plan
Implement selected components with our support
Proceed independently

We’re flexible.

Phase 3 — Execution: Advisory & Interim Leadership

We believe in having skin in the game. We don’t just make recommendations. We like to stay and help carry them out.

Most engagements transition into a 3–6 month period of hands-on advisory support where we:

stabilize the operation
accelerate improvements
coach supervisors and managers
install new processes
lead commercial resets
support the team through the transition

When needed, we can also step into interim leadership roles (e.g., GM, Ops Manager, Director of Ops), with a clear, agreed exit plan. This is especially valuable when you are recruiting for new leadership or developing internal talent.

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