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Technology

an operations perspective on:
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Selecting and implementing supply chain software systems like:
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Warehouse Management (WMS)
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Transportation Management (TMS)
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Yard Management (YMS)
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Order Management (OMS)
Integrating trading partners and stakeholders like:
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ERP and order management
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Carriers
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Online marketplaces
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Warehouses
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Retailers
Bad systems or bad set up?
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Avoid the pitfalls of systems implementation
WMS implementations often fail due to a lack of clear goals, mismanaged expectations, inadequate training, and poor communication. Without well-defined objectives and baseline data, companies struggle to measure success or justify the transition.
Different user groups have varied needs, and if expectations aren’t properly managed—understanding that no system delivers 100% of desired features—adoption resistance grows.
Training is another critical factor; when employees don’t fully grasp how to use the system, they revert to old habits, undermining the implementation. Finally, clear communication and structured checklists help align teams, address gaps, and ensure the WMS delivers real, measurable value.
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